The Ibetamac difference
We do not just deliver a machineWe build your production continuity
From choosing the machine to after sales support, you have one single point of contact. We sell directly, deliver across Europe, and our technicians come to you for installation, testing, training, and maintenance.
- 24 month warrantywarranty
- 48 hoursto take charge of support requests
- Over 35 yearsof experience in machinery
- 3 countriesItaly, Spain, and Mexico
The journey
From first contactTo a machine in production
- 01
First contact
You tell us what you need. You speak right away with people who truly know the product and your application.
- 02
Technical analysis
We analyze the busbar, the drawing, production quantities, and the application to understand what you really need.
- 03
Proposal and quote
We propose the most suitable machine and configuration, with a clear and straightforward quote.
- 04
Direct sales
No dealers in between. Negotiation and sale are handled directly by Ibetamac.
- 05
Delivery in Europe
We organize transport and positioning of the machine at your site.
- 06
Installation and testing
Our technician comes to you for commissioning, testing, and verification of the work.
- 07
Training
A hands on course for your operators, directly on your machine and with your own parts.
- 08
Support and spare parts
Routine and extraordinary maintenance, diagnostics, spare parts, punches, and dies always available.
- 09
An ongoing relationship
We remain your technical reference over time, for new jobs, tools, and expansions.
What is included
Five services one single partner
Every Ibetamac machine comes with a complete service, managed directly by our company and our technicians.
- 01
Direct sales
Advice and selection of the right machine with people who know the product and your application.
- 02
Installation
Testing, commissioning, and verification of the work right up to production startup.
- 03
Training
A hands on course on your machine and your parts, so operators are independent from day one.
- 04
Maintenance
Routine and extraordinary service with direct support from our qualified technicians.
- 05
Punches and dies
Standard tools in stock and custom tools made to your drawing, so production never stops.
Technical support
When you need a technicianYour machine gets back to work
Requests taken in charge within 48 hours, remote diagnostics and support when the configuration allows it, service in Italy, Spain, and Mexico, and spare parts always available.
- Requests handled within 48 hours
- Remote diagnostics and support
- Our own young and skilled technicians
- Spare parts, punches, and dies
Request a consultation
Fill in the formbelow
Tell us about your production. We will show you the right machine and how we will support you from delivery to after sales service.